All our customers will experience the high-quality after-sales service provided by WATTSINE after purchase our products...
All standard solid-state power generator product series manufactured by Wattsine includes one-year limited free-repair service, unless customers specify their part or all of configuration. For malfunction and damage caused by maloperation and other human errors shall receive paid repair service.
All standard solid-state power generator product series manufactured by Wattsine are in standard setting status when delivered, unless customers specify their part or all of configuration. Generally, customers need no advanced knowledge of electromagnetism to successfully install and use Wattsine’s products with assistance of operating manual and other supportive documents released by Wattsine. Although, customers can still ask Wattsine for sending specialists to their designated locations to install and configurate the products so that they can match perfectly with other equipment in that location.
Wattsine understands one-year limited free-repair service may not meet all customers’ expectation. Wattsine offers multiple upgraded after-sale service of different time limits and maintenance choice for customers to choose. ①
Wattsine may dispatch specialists to locations designated by customers for staff training, including:
1. Operating principle of solid-state power generator and operating instruction
2. Troubleshooting guidance
Wattsine shall organize special training events on a quarterly basis and accept employee of customers to attend. Wattsine grants certification to anyone attends training program and pass examinations. ②
① Pls reach Wattsine staff for more details on Advance service
② Pls reach Wattsine staff for more details on certification granted by Wattsine.
